1. What Information Do We Collect?
Personal information you disclose to us In short
We collect personal information that you voluntarily provide to us when you contact us, request support, or otherwise communicate with us.
Examples may include your name, email address, and the content of your message.
Information collected automatically (limited) In short
When you use the App, we may collect limited technical information that is necessary to operate and secure the Services, such as device type, operating system version, app version, and basic diagnostics (for example, crash logs).
We use this information to maintain the App, troubleshoot issues, and improve performance.
Sensitive information
We do not intentionally collect or process sensitive personal information (for example: racial or ethnic origin, religious beliefs, health data, or sexual orientation).
Accuracy of information
If you provide personal information, you are responsible for ensuring it is accurate and up to date.
2. How Do We Process Your Information?
In short: We process information to provide, improve, and administer the Services, communicate with you, ensure security, prevent fraud, and comply with law. We only process information when we have a valid legal basis.
- To provide the Services: operate the App and deliver requested features.
- To communicate with you: respond to support requests and questions.
- To improve and maintain the App: fix bugs, analyze crashes, and enhance performance.
- For security and fraud prevention: protect the Services and users.
- To comply with legal obligations: where required by applicable law or lawful requests.
4. How Long Do We Keep Your Information?
In short: We keep your information only as long as necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law.
When we have no ongoing legitimate business need to process your personal information, we will delete or anonymize it. If deletion is not possible (for example, information stored in backups), we will securely store it and isolate it until deletion is possible.
5. Do We Collect Information From Minors?
In short: We do not knowingly collect data from or market to children under 18 years of age.
If you are a parent or guardian and believe that a child has provided us with personal information, please contact us at lo2tare@gmail.com and we will take steps to delete such information.
6. What Are Your Privacy Rights?
In short: Depending on where you live, you may have rights to access, correct, delete, or restrict certain processing of your personal information.
Withdrawing consent
If we rely on your consent to process your personal information, you may withdraw your consent at any time by contacting us. This will not affect the lawfulness of processing before you withdrew consent.
Questions
If you have questions or comments about your privacy rights, email us at lo2tare@gmail.com.
7. Controls for Do-Not-Track Features
Some browsers and mobile operating systems include a Do-Not-Track (“DNT”) feature. There is no uniform standard for recognizing DNT signals, so we do not currently respond to them. If a standard is adopted that we must follow, we will update this policy accordingly.
8. Do Other Regions Have Specific Privacy Rights?
In short: You may have additional rights depending on the country you reside in.
Australia
We collect and process personal information under the obligations and conditions set by Australia's Privacy Act 1988. You may request access to or correction of your personal information by contacting us.
Republic of South Africa
You may request access to or correction of your personal information by contacting us. If you are unsatisfied with how we address a complaint, you can contact:
- The Information Regulator (South Africa)
- General enquiries: enquiries@inforegulator.org.za
- Complaints: PAIAComplaints@inforegulator.org.za & POPIAComplaints@inforegulator.org.za
9. Do We Make Updates to This Notice?
In short: Yes. We may update this policy from time to time to stay compliant with relevant laws.
We will revise the “Last updated” date at the top of this page. If we make material changes, we may notify you by posting a notice in the App or by other appropriate means.
10. How Can You Contact Us About This Notice?
If you have questions or comments about this policy, you may contact us at:
- Email: lo2tare@gmail.com
- Controller: Ahmed Tawfik
- Mailing address: [Add your address here if you want a postal contact], Egypt
11. How Can You Review, Update, or Delete the Data We Collect From You?
In short: You can request access, correction, or deletion of your personal information by contacting us.
To request to review, update, or delete your personal information, please email us at lo2tare@gmail.com and include:
- Your name (if provided previously) and an email to contact you
- What you’re requesting: access, correction, or deletion
- Any details that help us locate the information (for example, the date you contacted support)
We will respond in accordance with applicable data protection laws. Some rights may be limited in certain circumstances.