1. What Information Do We Collect?
Information you provide to us In short
We collect personal information you voluntarily provide when you contact us for support, feedback, or inquiries. This may include your email address and the content of your message.
Information collected automatically (limited) In short
When you use the App, we may collect limited technical information necessary to operate and secure the Services, such as device type, operating system version, app version, and diagnostic data (for example, crash logs).
Sensitive information
We do not intentionally collect or process sensitive personal information (including religious beliefs, health data, biometric data, or precise location).
No ads, no analytics
Ramadan Guide does not use advertising SDKs and does not use analytics SDKs.
2. How Do We Use Your Information?
In short: We use information only to provide and maintain the App, respond to you, keep the App secure, and comply with law.
- Provide the Services: deliver App features and user support.
- Support & communication: reply to your questions, feedback, and requests.
- Improve stability: troubleshoot issues and fix bugs using diagnostic information (e.g., crash logs).
- Security: protect the App and users from abuse and security risks.
- Legal compliance: comply with applicable laws and valid legal requests.
4. How Long Do We Keep Your Information?
In short: We keep information only as long as needed for the purposes described in this policy, unless a longer retention period is required by law.
If you contact us, we may keep your message for as long as needed to respond and provide support. When we no longer have a legitimate need to keep it, we will delete or anonymize it where possible.
Note: Diagnostic data (like crash logs) may be stored for a limited period to help improve stability.
5. Children’s Privacy
In short: We do not knowingly collect personal information from children under 13 (or the age required by local law).
If you believe a child has provided personal information, please contact us at lo2tare@gmail.com and we will take steps to delete it.
6. Your Privacy Rights
In short: Depending on where you live, you may have rights to access, correct, delete, or restrict processing of your information.
Requests
You can request access or deletion of your personal information by contacting us using the details in Section 10.
Withdraw consent
If we rely on your consent to process your personal information, you can withdraw your consent at any time by contacting us. This will not affect processing performed before you withdrew consent.
7. Do-Not-Track
Some browsers and devices offer a Do-Not-Track (“DNT”) setting. There is no consistent industry standard for recognizing DNT signals, so we do not currently respond to them. If a standard is adopted that we must follow, we will update this policy.
8. Region-Specific Rights
In short: You may have additional rights depending on your country/region.
European Economic Area (EEA) / UK
If you are located in the EEA/UK, you may have rights under applicable data protection laws, including access, correction, deletion, restriction, portability, and objection in certain cases.
California
If you are a California resident, you may have additional rights under applicable privacy laws. We do not sell personal information.
Australia
We collect and process information under Australia's Privacy Act 1988. You may request access to or correction of your personal information by contacting us.
Republic of South Africa
You may request access to or correction of your personal information by contacting us. If you are unsatisfied with how we address a complaint, you can contact:
- The Information Regulator (South Africa)
- General enquiries: enquiries@inforegulator.org.za
- Complaints: PAIAComplaints@inforegulator.org.za & POPIAComplaints@inforegulator.org.za
9. Updates to This Policy
In short: We may update this policy from time to time.
We will update the “Last updated” date at the top of this page. If we make material changes, we may notify you through the App or by other appropriate means.
10. Contact Us
If you have questions or comments about this Privacy Policy, contact us:
- Developer/Controller: abdelrahman
- Email: lo2tare@gmail.com
- Phone: +201129374123
- Address: giza faisal, Egypt
11. Requests (Access / Deletion)
In short: You can request access or deletion of your personal information by emailing us.
Please email lo2tare@gmail.com with:
- Your contact email
- Your request type: Access or Deletion
- Any details that help us locate the information (if applicable)
We may need to verify your request before completing it, in accordance with applicable laws.